Service Level Guides / Rates
Contact Us: (951) 827-4214 or facilities@ucr.edu Hours: 7:30 AM - 4:30 PM, Mon - Fri After Hours & Holiday Emergencies: (951) 827-4677
Service Level Guides / Rates
Facilities Services provides the maintenance, operation, repair and light alteration to UCR classrooms, offices, research labs, on-campus housing communities, landscape and athletic facilities. Our service level guides outline services provided to campus by Facilities Services to address the campus's operational needs while also addressing regulatory or policy mandates.
FY 22 - 23 Recharge Rates
Rate Description |
FY 22 - 23 Rate |
|---|---|
| Custodial / Housekeeping Labor Rate - per hour | $47.77 |
| Irrigator Labor Rate - per hour | $77.10 |
| Keys, 1st Key - per key | $25.00 |
| Keys, Additional Keys - per key | $15.00 |
| Laborer/Building Maint Worker Labor Rate - per hour | $47.29 |
| Landscaping Labor Rate - per hour | $50.77 |
| Project Manager Rate - per hour | $120.35 |
|
Refuse Rate - Compost - per ton
|
$168.49
|
|
Refuse Rate - Recycling - per ton
|
$356.04
|
| Refuse Rate - Trash - per tip/per yard | $9.93 |
| Resource Management Labor Rate - per hour | $50.42 |
| Shops Skilled Labor Rate - per hour | $98.43 |
| Zone Mechanic / Painter Labor Rate - per hour | $78.43 |
New Key Policy — Effective January 2023
An outline for key requests, control of master keys, and subsequent charges related to access requests to keep the campus secured for faculty, students, and staff.
UCR Campus Access Control & Key Management Policy
Service Level Guides (SLA)
Facilities Services (FS) provides a wide variety of services and support to UCR’s students, staff, and faculty. To download our various SLAs with the campus, click on one of the blue buttons below.
Housing, Dining & Hospitality Services Premium Service Level Guide
Highlander Union Building & Costo Hall Service Level Guide
Service Level Priorities
Facilities Services uses service levels to help our crews prioritize work and for reporting of different classes of work. The services levels below, described as "SL 1 - 6" are commonly used to prioritize work for Maintenance Services. We make sure each service level is assigned the appropriate service level based on the level of urgency of the work order.
Generator Maintenance, NFPA 110 Testing
Learn which day your building is being tested and how you can prepare. During these tests, a less than 1-second outage will occur to emergency power.
Request a Repair
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Key Pick up: Monday, Wednesday, and Friday from 8:00-11:00 AM
Event & Move requests
must be placed
14 days in advance
and will be reviewed
on a case-by-case basis
as we continue to face staffing shortages