Custodial

Service Request

Breadcrumb
  1. Log in using SSO.
  2. Click Create Request.
  3. Select the Property, Floor, and Space.
  4. Select the Issue Type and Issue Sub Type.
  5. Provide as much detail as possible in the Describe Your Request field.
  6. Include a COA if the work is to be recharged. If you are unsure if your request is recharge, see our guide to services or contact us. Event requests require a COA to prevent cancellation.
  7. Add someone as a Watcher and check the Notification box so they receive current status updates from us. Watcher can provide status updates, whereas the Email CC feature does not.
  8. Click OK to submit the request. You will receive an email confirmation with the details.
  9. After you submit your request, Upload documents, photos, and files to further assist us.
  10. Review your request(s) under the My Requests/Find Request tabs.